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Privacy Policy

Effective Date: 20th February 2026
Company Name: TheLionGlass LTD
Contact Email: tom@thelionglass.co.uk

1. Who We Are

TheLionGlass LTD (“we”, “us”, “our”) provides training and related services. We are the data controller responsible for your personal information under UK data protection law, including the UK GDPR and the Data Protection Act 2018.

2. What Information We Collect

We may collect the following information when you use our website or submit a form:

  • Name
  • Email address
  • Phone number
  • Other information you choose to provide
  • Website usage data (e.g. cookies, analytics data, IP address)

We only collect information necessary to respond to enquiries and provide relevant services.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries or booking requests
  • Provide information about our services
  • Send marketing communications where you have consented
  • Improve our website and marketing performance
  • Maintain security and prevent misuse

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Consent – when you opt in to marketing communications
  • Legitimate interests – to respond to enquiries and operate our business
  • Legal obligations – where required by law

You may withdraw consent at any time.

5. How Long We Keep Your Data

We keep personal data only as long as necessary for business or legal purposes. Marketing data is reviewed regularly and removed if no longer relevant.

6. Sharing Your Data

We do not sell your personal data.

We may share information with trusted service providers who help us operate our business, such as:

  • Email and CRM platforms
  • Analytics providers
  • Hosting or website tools

These providers process data only on our instructions and under appropriate safeguards.

7. International Transfers

Some service providers may store data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: tom@thelionglass.co.uk

9. Cookies & Analytics

We may use cookies and analytics tools to understand website usage and improve performance. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact

If you have questions about this policy or how we handle your data, contact:

The LionGlass LTD
Email: tom@thelionglass.co.uk